Training for new sales representatives Essay Example | Topics and Well Written Essays - 500 words

Training for new sales representatives - Essay Examplees should be learn how to target potential customers, contacting the potential customers through phone calls or impromptu visits at their homes or work places. Securing appointments is the main aim of prospecting sales.The second training objective should be communication skills. The sales muckle should have the intimacy on how to surpass well with customers, how to build a rapport, how to listen to customers, and how to connect with customers (U.S. Department of labor, 2014). Moreover, this involves establishing credibility, building trust, and understanding the customers needs. In addition, the sales people should be aware of the fact that how they present themselves go out heavily influence the sale. The training program should also focus on closing the deal. Apparently, making sales is the ultimate objective of training new sales representative. The training should also cover how to overcome rejections from customers, mai ntaining confidence in selling the products and services even when cancelled down, doing follow ups on proposed appointments, negotiating strategies with the customers and determining alternative solutions that will lead to a sale.Upon completion of the training, the sales people should be ready to find customers, know how to communicate properly with customers, how to persuade a sale indirectly and be able to close the deal. The sales people should be aware of the fact that not everyone approached will be friendly and so confidence will be highly needed. The sales people should also know the performance expectations and targets in order to huckster quality performance (U.S. Department of labor, 2014). Quality performance is only achievable if a person has the determination and drive to work towards the targets set.The target-training group should possess true skills, needs, and interest like excellent sales, negotiation skills, excellent communication skills, high levels of conf idence, be a team player, possess good organizational,